Order processing and handling take 1 to 2 business days. Once dispatched, our express delivery takes 3 to 5 business days across the UK. You will receive a tracking number as soon as your shipment leaves our warehouse.

We offer a 30-day return policy. Items must be unused, unmounted, in their original packaging, and free of oil or fuel additions. Please contact our support team to initiate a return.

Yes, 100%. All outboard motors sold on Veritas Market are brand new, original units shipped directly in secure manufacturer packaging with all official manuals and documentation included.

Outboard motors are crate-packed with heavy-duty protective materials to ensure they arrive in perfect condition. We recommend inspecting the outer packaging upon arrival before signing for delivery.

Once your order is handed over to our courier, you will receive an email containing your tracking details. You can click the tracking link in your email to monitor your package in real-time.

Our support team is available Monday to Friday, 9:00 AM – 7:00 PM (GMT). You can reach us via email at contact@veritasmarket.shop or phone at +44 20 7831 2438.